Saturday, September 18, 2010

Workplace access to social media

Jane Hart asks the question: Is access to public social media sites seen as a workplace luxury?
...the reluctance to allow this (social media access) in some organisations is to a large extent due to a lack of trust in employees. So I do get the impression that where access to sites like Facebook, Twitter etc is not controlled or banned, this is also a good indicator of the fact that the organization is building an employee-based culture.
If your business is public engagement then workplace access to social media is a necessity not a luxury. Imagine a business that locked its doors so its employees could not waste time interacting with customers? What about shutting off the phones so they can't waste time talking to people. How is cutting off access to social media any more ludicrous than these two examples? What's the difference?

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