To go to the students requires that she use cloud services. She uses Twitter, Flickr, Blogger, GMail, GChat, Wave, YouTube, Slideshare, Facebook, foursquare (I'm in the Student Union grabbing some coffee if you'd like to stop by and chat)... This is all most excellent. She is accessible. This is what makes her the ideal social media educator. Except that none of this is allowed by her university.
What policy has she violated? She is not allowed to use any of these third-party cloud services in the execution of her job:
...a potential user of a cloud service provider must check with the office of the CIO to see if a contract with that service already exists, as executing a click‐thru effectively implies a contract, in violation of University policy.Of course, Andrea had no idea that she'd violated a university policy, and this is just the start of things. She's violated several more as well.
(to be continued...)