Friday, January 5, 2007

QOTD: Natalie Downe

From Natalie Downe at 24 Ways: Fast an Simple Usability Testing:

Never let your test subjects put themselves in the shoes of your ‘actual’ users. For example, you should discourage comments like “Well, I would do this BUT if I was a bus driver I’d do that”. Users are not qualified to put themselves in the position of others. Inaccurate data is often worse than no data.

And as we all know everyone wants to drive the bus…

No comments: